Industry-recognized certifications demonstrate a commitment to the IT profession and the desire to provide the very best IT services possible. For the owners and managers of IT-related service businesses, certifications give their clients assurance that the Technical Service Providers have the skills and knowledge needed to be successful.
Technicians benefit greatly from certifications as well. They provide a fast track to career advancement. They validate skills. They elevate technicians above those who choose not to pursue certifications.
Substantial discounts from software vendors are often available to Technology Service Providers (TSPs) who employ technicians with specific levels and numbers of certifications. Some vendors even require specific certifications before allowing the consulting company to sell certain products.
In the process of studying for a certification exam, technicians are exposed to new ways of looking at topics they thought they had already mastered. Plus, certification classes often cover topics of general IT knowledge, and thus serve as an excellent “refresher course” for prior learning.
Certifications can provide focus and create career direction for technicians. Rather than being IT generalists, the technicians become experts in specific areas of IT, making them valuable members of their teams and differentiating them from others in their field.
Certifications make it easier for hiring decision makers and influencers to find top talent. Whether posted on a LinkedIn profile page or listed in a resume on a job board, certification keywords are easy to find.
Finding and keeping IT talent is one of the biggest challenges business owners face. Employers who offer IT training prove to employees and prospective employees that that care. They care about the quality of services they provide their customers. They care about the careers of their employees. Most importantly, they care enough to make a valuable investment in their future.
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