Industry-recognized certifications demonstrate a Technical Service Providers (TSP) commitment to the IT profession and the desire to provide the very best IT services possible. For the owners and managers of IT-related service businesses, these highly sought-after certifications give their clients assurance that the TSP’s technicians have the skills and knowledge needed to support the client organization’s IT needs and challenges.
Technicians benefit greatly from certifications as well. They provide a fast track to career advancement. They validate skills. They elevate technicians above those who choose not to pursue certifications.
Certifications help TSPs get favorable vendor treatment
Substantial discounts from software vendors are often available to Technology Service Providers who employ technicians with specific levels and numbers of certifications. Some vendors even require certain certifications before allowing the consulting company to sell certain products.
Certifications expand IT knowledge beyond just the certification test
In the process of studying for a certification exam, technicians are exposed to new ways of looking at topics they thought they had already mastered. Plus, certification classes often cover topics of general IT knowledge, and thus serve as an excellent “refresher course” for prior learning.